Solve Your Customer Dissatisfaction

METHODOLOGY

How @Risk Analysis
Works


SPOTLIGHT

Performance@Risk
for Sales Organizations


JUST RELEASED

Verde’s New Study:
The Multi-Channel Shopper

Which customer experiences can you change to dramatically increase revenue?

Not sure? We can help. The Verde Group is a research consultancy expert in measuring, analyzing and resolving customer dissatisfaction. We specialize in helping companies create breakthrough improvements in customer loyalty, spend and value. Our work will:

  • Prioritize which customer experiences are damaging revenues, share and brand
  • Quantify your revenue and share risk from these experiences
  • Tell you how to change the customer experience to realize significant financial gain

Explore our approach. And find out how your company can profit from dissatisfaction.

• Pharma    • Financial Services    • Insurance    • Communications    • Retail

In the News

Knowledge@Wharton
“Retailers: Know Thy Customer by Channel”
Learn More

Forbes.com
“The Elements Of A Great Shopping Experience”
Learn More

BusinessWeek
“Revenge of the Irate Shopper”
Learn More