Insights Month: August 2015

Providing Innovative Insights to CX Professionals

The Verde Group is committed to investing in the discovery and sharing of new insights, helping you stay up to date on opportunities to improve your own CX performance.

Blogs and Articles

You may not know your customers as well as you think

I’ve been married for a long time, certainly long enough to know my wife Alicia pretty well.  Or so I thought. But last week while dining out, I learned something new.  At the end of our meal, the server ran my credit card and returned it to me, saying  “Here you go, Jon. Have a […]

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