The Verde Group can provide your organization with a wide-range of CX transformation consulting support activities. Working from Verde’s Revenue@Risk research findings, our consulting model has a single overriding objective: to help our clients take decisive action on delivering market-leading customer experiences that grow topline revenue and market share. As a CX research consultancy with deep expertise in both the market research and client consulting worlds, Verde is uniquely suited to offer pragmatic, goal-oriented CX consulting services customized to each client’s particular customer situation and organizational CX objectives.
Verde Group provides a structured executive ideation and actioning workshop that puts highest value opportunities into your strategic operating context to identify specific improvement priorities and actions
Verde Group develops holistic Communications plans, including strategic communication writing, for organizations across the Globe.
Verde Group is tasked with developing sustainable Governance infrastructures for clients across the Globe.
Verde Group implements a structured Readiness Assessment to Assess the readiness of the organization, determine areas of risk, socialize key elements of the transformation and determine opportunities for a roll-out strategy.
Verde’s TouchPoint360 is a Closed Loop Tracking program designed to provide our clients with the opportunity to identify those customers exhibiting current or pending loyalty risk and contact those customers to address their issues and recapture their loyalty.